This Quality Improvement Poster Project is an activity designed to expose students to the processes of identifying a problem in practice, using tools to analyze the issue and to determine a plan of action to address the problem.
This document was adapted from information from Center for Public Health Quality, Charlotte Area Health Education Center, NC State University Industrial Extension Service and the Institute for Healthcare Improvement. Complied by the Association of Maternal & Child Health Programs.
Cause and Effect Diagram (Fishbone Diagram)
The science of improvement on a whiteboard! Robert Lloyd, IHI Vice President, uses his trusty whiteboard to demonstrate key improvement methods and tools.