The University Libraries has maintained a web presence for several years now, but website usability testing is more of a recent phenomenon. It began with the hire of a Digital Services Librarian in 2011. Currently, the website undergoes renovations every summer, as a result of user feedback. Faculty, staff, and students are recruited to complete tasks on the University Libraries' website at least once a year. During the Spring 2013 semester, the University Libraries partnered with a computer science class to get feedback from students majoring in website design/usability. This partnership proved invaluable and will continue as the library moves forward.
All transcripts are available on the portal under Campus Services/Library Services. All names have been omitted from the transcripts, so as to preserve the confidentiality and integrity of participants' feedback.
Should you wish to participate in a website usability session or have additional questions, please contact Dr. Ed Walton.